Reach your computer when nobody is there
Open your office Mac from home, a Windows PC after hours or a server at the weekend, without anyone there to click accept.
14 days · No card · 20-minute setup call
Northwind Studio · Launcher
1 h 20 min of remote time left today. Resets at midnight Eastern Time.
- Online Office Mac StudioMac · Screen Sharing Open
- Online Front desk PCWindows · Remote Desktop Open
- Online Edit bay 2Mac · Screen Sharing Open
- Online Build serverLinux · Terminal Open
- Offline Home iMacMac · Screen Sharing Offline
What unattended remote access means
Unattended remote access lets you open and use a computer remotely when nobody is sitting at it. The computer runs a small app in the background, so an authorized person can connect at any time, as long as it's on and online.
How Aile Insight's unattended setup works
The app stays running
We install the Aile Insight app on the machine during your setup call. It starts with the computer and keeps an encrypted connection open, without opening anything on your router.
We check it stays reachable
A Mac or PC that sleeps can't be opened. On the call we check its energy settings so it stays awake when it needs to be.
You see whether it's online
The launcher shows each machine as online or offline before you try to open it, on every plan. Team and Studio add uptime history per machine.
You open it in a browser
Sign in at app.aileinsight.com and open the machine: Screen Sharing for a Mac, Remote Desktop for a Windows PC, a terminal for a server.
Attended and unattended access
Attended access needs someone at the computer, usually to approve the connection or to be helped. Unattended access doesn't. Aile Insight does both on the same machine.
Where it's useful
Your office computer, from home
The software and files stay on the office Mac or PC; you work on it from wherever you are. Your office computer from home
Secondary machines
The render machine, the old PC that runs one piece of software, the Mac mini in the cupboard.
Servers
A terminal in your browser for Linux servers, without handing out SSH keys or opening port 22.
Team machines, where authorized
Shared computers like an edit bay or front-desk PC, opened only by the people your team gives access to.
Security
- The machine connects out over an encrypted connection (WireGuard). Nothing is opened on your network.
- Everyone signs in with their own account, using email or a passkey.
- Access is known and authorized; there's no hidden access.
- Sessions are not recorded. Logs are kept for 60 days.
Personal setup
We set it up with you
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Apply
About 2 minutes. Tell us what you need to reach. No card.
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Discovery call
A short conversation about your machines and your team, so we can plan the setup.
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Setup call
About 20 minutes. We install it with you and connect your first machine.
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14-day trial
Starts when your first machine connects. Team features included. Free, no card.
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Choose a plan
When your trial ends, we'll send you a simple way to pay for the plan you choose.
Questions
What is unattended remote access?
Opening and using a computer remotely when nobody is sitting at it to accept the connection. The computer runs software in the background that lets authorized people connect.
Does the computer need to be switched on?
Yes. It needs to be on, awake and connected to the internet, with the Aile Insight app running. During setup we check its sleep settings so it stays reachable.
Who can open my computer?
Only people with an Aile Insight account you've given access to. On Team and Studio, roles decide who can open which machines.
Does it work with Windows Home?
Windows Remote Desktop needs Windows Pro or higher. For a PC running Windows Home, we'll talk through the options on your discovery call.
Is unattended access safe?
With Aile Insight, the computer connects out over an encrypted connection, so nothing on your network is opened to the internet, and sessions aren't recorded. It's only as safe as the accounts that can use it, which is why everyone signs in with their own account.
Leave the computer where it is.
We'll set up unattended access with you on a 20-minute call. 14 days free, no card.