Solo
$12 / month
- 1 person
- Up to 20 machines
- 2 hours a day of remote time
Remote access software, set up with you
Open your Macs, Windows PCs and servers from a browser, without changing your network. We set it up with you and support you directly.
14 days · No card · 20-minute setup call
Northwind Studio · Launcher
1 h 20 min of remote time left today. Resets at midnight Eastern Time.
- Online Office Mac StudioMac · Screen Sharing Open
- Online Front desk PCWindows · Remote Desktop Open
- Online Edit bay 2Mac · Screen Sharing Open
- Online Build serverLinux · Terminal Open
- Offline Home iMacMac · Screen Sharing Offline
What remote access software lets you do
Remote access software puts a computer that's somewhere else on your screen. You see what's on it, use its mouse and keyboard, and open the files and apps that live there. The office Mac stays in the office; you work on it from home.
Small teams use it to reach their own machines, to help a colleague who's stuck, and to keep shared computers like an edit bay or a front-desk PC within reach of everyone who needs them.
How Aile Insight works
Three parts, and we set up all of them with you
-
A small app on the computer
It runs on each Mac, Windows PC or server you want to reach.
-
An encrypted connection out
The app connects out to Aile Insight, so there's nothing to open on your router or firewall.
-
Your browser
Sign in at app.aileinsight.com and open the machine you need.
Remote desktop and remote access: same job, different words
People search for "remote desktop software", "remote computer access" and "remote access software" when they mean the same thing: reaching a computer and using it from somewhere else. Windows also has a feature called Remote Desktop, which is one of the ways Aile Insight opens a Windows PC.
The difference that matters is less the name than how the connection is made. Tools that need a port opened on your router expose the computer to the internet. Aile Insight's app connects out instead, so nothing on your network faces the internet.
Mac, Windows PC and server access
Mac
Mac Screen Sharing, in your browser. You see the Mac's screen exactly as it is, so it works for reaching your own Mac and for helping someone who's sitting at theirs.
Windows PC
Windows Remote Desktop, in your browser, for working on a PC as yourself. It needs Windows Pro or higher. When you need to see someone's screen while they work, we set up screen sharing on that PC instead.
Linux server
A terminal in your browser. No SSH keys to hand around and no port 22 open to the internet.
The device you connect from
Any computer with a modern web browser. Nothing to install on it.
Reach a computer when nobody is there
The app runs in the background, so you can open an office machine in the evening or a server at the weekend without anyone clicking "accept". The machine only needs to be on, awake and connected. Learn about unattended access
Help someone while they work
A colleague is stuck. Instead of asking them to describe the screen, you open their Mac, see the same thing they see, and take the mouse when they ask. Access is always known to them. Remote support with Aile Insight
Moving files
In a Windows Remote Desktop session you can copy files to and from the remote PC. Mac Screen Sharing and the server terminal don't move files in Aile Insight today.
For businesses that don't want another tool to look after
A virtual-assistant agency onboarding a new hire. A video studio with edit bays in two cities. An accounting office whose partners need the office PC from home. None of them want to become remote-access experts.
That's why every Aile Insight account is set up on a call: we install the app, name the machines, check each one opens from where you need it, and stay reachable Monday to Friday, 9am to 5pm US Eastern. Aile Insight isn't a fleet-management or monitoring system, and it doesn't try to be.
Security in plain English
- Connections are encrypted with WireGuard.
- Nothing on your network is opened to the internet.
- Everyone signs in with their own account, using email or a passkey.
- Access is known and consented: no hidden monitoring, and no session recording.
- Logs are kept for 60 days.
- Built on open-source software, so how it works is never a secret.
Personal setup
Every account starts with a conversation
-
Apply
About 2 minutes. Tell us what you need to reach. No card.
-
Discovery call
A short conversation about your machines and your team, so we can plan the setup.
-
Setup call
About 20 minutes. We install it with you and connect your first machine.
-
14-day trial
Starts when your first machine connects. Team features included. Free, no card.
-
Choose a plan
When your trial ends, we'll send you a simple way to pay for the plan you choose.
Plans
Team
$29 / month
- Up to 5 people
- Up to 50 machines
- 12 hours a day of remote time
Studio
$59 / month
- Up to 15 people
- Up to 100 machines
- Unlimited remote time
More than 15 people? Talk to us. Compare plans
Questions
What is remote access software?
Software that lets you open and use a computer from somewhere else: see its screen, use its mouse and keyboard, and reach its files and apps as if you were sitting at it.
Can I access a computer from a browser?
Yes. With Aile Insight you open your machines in a web browser tab, so there's nothing to install on the laptop, tablet or office PC you're connecting from. The computer you're reaching runs a small app.
Can I access my computer when nobody is there?
Yes, as long as the computer is switched on, awake and its Aile Insight app is running. That's unattended access, and it's how most people reach an office machine from home. More on unattended access
Do I need to change router or firewall settings?
No. The app on each machine makes an outbound, encrypted connection, so you don't open ports or forward anything on your router.
Can I access both Mac and Windows computers?
Yes. Macs open with Mac Screen Sharing, Windows PCs with Windows Remote Desktop, and Linux servers with a terminal, all in the browser. Windows Remote Desktop needs Windows Pro or higher; we check this with you before setup.
Can I use Aile Insight for remote support?
Yes. On a Mac you see the person's screen as it is and can take the mouse when they ask. On a Windows PC we set up screen sharing for this during setup. Remote support with Aile Insight
Does Aile Insight record remote sessions?
No. Sessions are not recorded.
How does the free trial work?
Apply, have a short conversation with us, then set up your first machine together on a 20-minute call. The 14-day trial starts when that machine connects, includes Team features and needs no card. When your trial ends, we'll send you a simple way to pay for the plan you choose.
Tell us which machines you need to reach.
We'll set them up with you on a 20-minute call, and your 14-day trial starts when the first one connects.