Remote access guides

Step-by-step help for reaching a computer from somewhere else, including Microsoft's, Apple's and Google's own tools, written for people who aren't IT specialists.

Getting started

How to remote into a computer

Windows Remote Desktop, Chrome Remote Desktop and remote-access tools, with safe setup steps.

What remote access software does

What it lets you do, and how Aile Insight sets it up with you.

Mac and Windows

Remote access a Mac from a Windows PC

Mac Screen Sharing, the permissions a Mac needs, and reaching it from outside.

Remote access Windows from a Mac

Microsoft's Windows App, the Windows Pro requirement, and other ways in.

Control a Mac from an iPhone or iPad

What Apple's features can't do, and the apps that can.

Network and access questions

Remote access without a VPN

The main approaches, and why opening remote desktop to the internet is risky.

Unattended remote access

Reaching a computer when nobody's there to click accept.

Small-business buying guides

Best remote access software

How the main tools compare, and where each one fits.

Best remote access software for small business

What matters when you're a small team without an IT department.

Rather have it set up with you?

Every Aile Insight account is set up on a call: we install the app on each machine and check it opens from where you need it. See how it works